Need a lens that doesn't exist yet?
The published lenses cover the workloads we see most often. When a customer has a domain or language we haven’t trained for (insurance claims narratives, contact-center transcripts, a specific regional language or naming convention) we can train a custom name lens.
The shape of that work:
- You provide a representative annotated dataset (or we help build one from a sample of your real documents under appropriate agreements).
- We train and evaluate the lens against a held-out test set; you see precision / recall numbers for the name entity on your own data.
- Deployment is the same as any other lens: load it into PhEye, it’s available to Phileas and Philter through the standard configuration.
- The trained lens stays yours in the appropriate sense: you can deploy it however you need, including in environments PhEye is not running in.
Custom lens engagements are part of our consulting and support. Talk to us with a sample of the data and a description of what generic models miss; we’ll tell you whether a custom lens is the right answer.