---
title: "Philter AI Proxy Support"
description: "Get help with Philter AI Proxy, which redacts PII from LLM prompts: privacy patterns, control mappings, the documentation, and issues."
url: "https://philterd.ai/support/philter-ai-proxy/"
---

[Support](https://philterd.ai/support/)

# Philter AI Proxy Support

Get help with Philter AI Proxy, which redacts PII from LLM prompts: privacy patterns, control mappings, the documentation, and issues.

- ## Documentation
   
   Installation, configuration, and every setting, in the Philter AI Proxy user guide.
   
   [Read the Philter AI Proxy docs](https://philterd.github.io/philter-ai-proxy/)
- ## Report a problem
   
   File a bug, request a feature, or ask a question in the public issue tracker. The engineers who wrote the code answer there.
   
   [Open the issue tracker](https://github.com/philterd/philter-ai-proxy/issues)
- ## Commercial help
   
   For a service-level agreement, an evaluation on your own data, or hands-on engineering, work with us directly.
   
   [Commercial support and consulting](https://philterd.ai/consulting/)

New to Philter AI Proxy? [See what it does](https://philterd.ai/philter-ai-proxy/).

## Philter AI Proxy guides

### Reference

Reference Compliance

#### [SOC 2 and HIPAA Control Mapping for Philter AI Proxy](https://philterd.ai/guides/soc-2-and-hipaa-control-mapping-for-philter-ai-proxy/)

Map Philter AI Proxy features to SOC 2 Trust Services Criteria and HIPAA Security Rule safeguards, with guidance for your own attestations.

### Concepts

Concept AI privacy

#### [Prompt Engineering for Privacy: Practical Patterns for Not Leaking PII](https://philterd.ai/guides/prompt-engineering-for-privacy/)

Every prompt sent to an LLM is a data egress point. Six concrete patterns for structuring prompts, redacting inputs, and scanning outputs so PII doesn't leak.

[Browse the whole knowledge base](https://philterd.ai/guides/)