Get help with Philter Desktop, the offline redaction app for Windows: troubleshooting, how-tos, the documentation, and how to reach support.
Installation, configuration, and every setting, in the Philter Desktop user guide.
Read the Philter Desktop docsFile a bug, request a feature, or ask a question in the public issue tracker. The engineers who wrote the code answer there.
Open the issue trackerA commercial license includes direct email support at support@philterd.ai. Please do not send PII or PHI.
Use the contact formNew to Philter Desktop? See what it does.
Fix "An application control policy has blocked this file" when starting Philter Desktop. Update to 1.3.1, which signs every file Smart App Control checks.
Run Philter Desktop in Windows 11 on ARM under Parallels on an Apple Silicon Mac. Install the Visual C++ ARM64 runtime first so name detection loads.
Install Philter Desktop on Windows, set up a redaction policy, redact your first document, and review the draft before you share it. Nothing gets uploaded.
Point Philter Desktop at a folder and new files get redacted as they arrive. Watched folders, a command line, and a right-click action, all running on your PC.
