---
title: "Philter Support"
description: "Get help with Philter, the self-hosted PII redaction API: deployment and operations guides, the documentation, and how to reach support."
url: "https://philterd.ai/support/philter/"
---

[Support](https://philterd.ai/support/)

# Philter Support

Get help with Philter, the self-hosted PII redaction API: deployment and operations guides, the documentation, and how to reach support.

- ## Documentation
   
   Installation, configuration, and every setting, in the Philter user guide.
   
   [Read the Philter docs](https://philterd.github.io/philter/)
- ## Report a problem
   
   File a bug, request a feature, or ask a question in the public issue tracker. The engineers who wrote the code answer there.
   
   [Open the issue tracker](https://github.com/philterd/philter/issues)
- ## Contact support
   
   A commercial license includes direct email support at [support@philterd.ai](mailto:support@philterd.ai). Please do not send PII or PHI.
   
   [Use the contact form](https://philterd.ai/support/philter/#)

New to Philter? [See what it does](https://philterd.ai/philter/).

## Philter guides

### How-tos

How-to Integrations

#### [Apache NiFi and Philter](https://philterd.ai/guides/apache-nifi-and-philter/)

How to use Philter to redact PII and PHI inside an Apache NiFi data flow, either through Philter's API or with an embedded NiFi processor.

How-to Compliance

#### [Deploying Philter in a HIPAA Environment](https://philterd.ai/guides/deploying-philter-in-a-hipaa-environment/)

How to configure a Philter deployment for HIPAA: encryption of data at rest and in motion across AWS, Azure, and Google Cloud.

How-to Operations

#### [Deploying Philter in AWS via a CloudFormation Template](https://philterd.ai/guides/deploying-philter-with-aws-cloudformation/)

How to deploy Philter in AWS with a CloudFormation template: finding the Philter AMI, editing the template, and launching the stack.

How-to Operations

#### [How to Use a Signed SSL Certificate with Philter](https://philterd.ai/guides/using-a-signed-ssl-certificate-with-philter/)

How to replace Philter's self-signed certificate with one signed by a trusted authority, using a PKCS12 keystore and two settings.

How-to Operations

#### [How to Use an Apache Reverse Proxy with Philter](https://philterd.ai/guides/using-an-apache-reverse-proxy-with-philter/)

How to run an Apache reverse proxy in front of Philter for SSL termination, access control, and access logging.

How-to Operations

#### [Monitoring Philter in AWS](https://philterd.ai/guides/monitoring-philter-in-aws/)

How to monitor Philter in AWS: CloudWatch Logs for its log, load balancer health checks for availability, and its Prometheus metrics.

How-to Policy authoring

#### [Redacting National and Financial ID Numbers](https://philterd.ai/guides/redacting-national-and-financial-id-numbers/)

A how-to for redacting national and financial IDs (SIN, CPF, DNI, IBAN, BIC, and more) with checksum-validated patterns that reject look-alikes.

How-to Integrations

#### [Redacting Text in Amazon Kinesis Data Firehose](https://philterd.ai/guides/redacting-text-in-amazon-kinesis-data-firehose/)

Amazon Kinesis Firehose is a managed streaming service that moves data from sources to destinations like S3 and Redshift. This post redacts PII in that stream.

How-to Operations

#### [Referential Integrity with Valkey](https://philterd.ai/guides/referential-integrity-with-valkey/)

How to configure a Valkey cache so Philter maintains referential integrity (consistent replacement values) across documents and contexts in a cluster.

How-to Integrations

#### [Using Philter with Microsoft Power Automate](https://philterd.ai/guides/using-philter-with-microsoft-power-automate/)

How to call Philter from a Microsoft Power Automate (Flow) automation to redact PII and PHI from text, using a simple HTTP action.

How-to Policy authoring

#### [Writing your first redaction policy](https://philterd.ai/guides/writing-your-first-redaction-policy/)

A hands-on walkthrough from empty file to working redaction policy: detect an entity, apply it with Philter, change how it redacts, and handle false positives.

### Reference

Reference Self-hosting

#### [Self-Hosted Philter Reference Architectures](https://philterd.ai/guides/self-hosted-philter-reference-architectures/)

Reference architectures for running self-hosted Philter inside your own AWS, Azure, or GCP boundary, with no-egress and government-cloud variants.

Reference Policy authoring

#### [The Phileas redaction policy schema](https://philterd.ai/guides/redaction-policy-schema/)

What a redaction policy is, how the JSON schema is structured, and how to use it to control exactly which PII is detected and how each type is redacted.

### Concepts

Concept Compliance

#### [PIPEDA and Law 25: PII Redaction for Canadian Privacy Compliance](https://philterd.ai/guides/pipeda-and-law-25-pii-redaction-canadian-privacy-compliance/)

How Philter addresses PIPEDA and Quebec's Law 25: self-hosted deployment for data residency, bilingual redaction, and Canadian identifier handling.

[Browse the whole knowledge base](https://philterd.ai/guides/)