New: Philter One, a redaction box for your office, is coming soon. Learn more →

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Tell us about your stack and the privacy problems you're trying to solve. We typically respond within one business day.

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Carriers and independent agencies

PII Redaction for Insurance

Redact customer details from claims notes, underwriting files, and transcripts as they move through your systems, or from documents on a single PC. An injury or disability claim can put medical records in the same file as a policyholder’s financial details, so one claim may need more than one kind of redaction.

What Philterd does with policyholder data

Claims and underwriting text

Redact names, contact details, Social Security numbers, and addresses from claims notes, adjuster narratives, and underwriting files, so they can feed analytics, AI features, and data sharing.

Social Security numbers on forms and letters

Many states restrict displaying Social Security numbers, as California Civil Code 1798.85 does. Philter can redact an SSN entirely, or keep only the last four digits on documents that still need to identify the policyholder.

Starts from GLBA, and HIPAA where health data appears

The policy library has a GLBA nonpublic personal information policy, and a HIPAA Safe Harbor policy for claims that carry health information. Both are starting points to adjust for your own claim and policy number formats.

Which fits your organization

A carrier or claims operation

Philter

Redacts claims notes, adjuster narratives, and call transcripts through an API in your own cloud, before they reach analytics, AI features, or partners.

About Philter →

An agency sharing the work

Philter One

Coming in the first half of 2027. A small computer on the agency network that every producer and CSR uses from a web browser, with a person’s review before every redacted copy.

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A team that wants it built

PII Data Pipelines

We design the redaction for your claims and policy data, build it inside your cloud, measure it on real claims, and hand you a system you own.

See the engagement →

Getting started at a carrier

Ready-to-use redaction policies

Free, ready-to-use policies from the open source policy library. Download and load into your Philter instance.

Healthcare v2.0.1

HIPAA Safe Harbor De-Identification

A starting point for HIPAA Safe Harbor de-identification of clinical text per 45 CFR 164.514(b)(2).

HIPAASafe HarborPHI45 CFR 164.514
General v2.0.0

CCPA / CPRA Consumer Privacy Redaction

Redact personal information and sensitive personal information as defined by the California Consumer Privacy Act (CCPA/CPRA) from consumer records.

CCPACPRACaliforniaconsumer privacy

Browse all redaction policies →

Recent writing on insurance

All blog posts →